Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >
I’ve recently discovered a problem with my iPhone 11 Pro. It won’t let me open my documents on pages and I’m not sure how to authenticate myself on pages to access my documents. Does anyone have a solution to this problem as I’ve lost all my work that I need? I see it but I can’t select it. I tried to select saved to my phone but still can’t access my documents.
iPhone 11 Pro
Hello babygirlkb83,
Thank you for using Apple Support Communities. We see that you're prompted to choose a new location when trying to access Pages documents on your iPhone 11 Pro. We're happy to help.
First make sure that your iPhone has the latest software.
Update your iPhone, iPad, or iPod touch
If the issue persists, restart your iPhone. Restarting can resolve many unexpected behaviors.
Let us know the results. Are you able to access the documents on iCloud.com? Does the issue persist when you're not connected to Wi-Fi? Please include any other troubleshooting steps that you may have tried.
Have a nice day!
Authentication accessing documents on pages
