I purchased Iphone 7 from market and updated its software and restore its all content (factory reset) but now it cannot be setup and asking for an old ID which was used to set up this iphoe, what should i do now?

I purchased Iphone 7 from market and updated its software and restore its all content (factory reset) but now it cannot be setup and asking for an old ID which was used to set up this iphoe, what should i do now?

iPhone 7, iOS 14

Posted on Jun 18, 2021 5:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 18, 2021 5:49 AM

Return it and get your money back.

There is no way to bypass the activation lock. It is an anti-theft device designed to make a lost or stolen phone useless to anyone other than the original owner.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I purchased Iphone 7 from market and updated its software and restore its all content (factory reset) but now it cannot be setup and asking for an old ID which was used to set up this iphoe, what should i do now?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.