I logged in with another apple id and got procreate and when it expired i lost all my proggress and icloud was off. I want to pay for it and continue using it because it has REALLY IMPORTANT DRAWINGS on it but it wont let me. ill pay for it just give me my drawings back 😬
iPad Air, iPadOS 14
Robert_Bilbilov wrote:
thats the problem, i remember the id. but its “inactive” now. so idk what to do. I CANT LOSE 300 DRAWINGS
Drawings and files are stored with the Apple ID you are using with iCloud (see Settings > Apple ID); this is associated with the device you are using. This is not with the Apple ID associated with the app purchase and download. Put differently, buy the app with the Apple ID that you are using on your iPhone—with what seems to be your primary Apple ID—and try and use that to access your drawings.
If you have somehow lost access the iPhone associated with your iPhone—which may or may not be the Apple ID associated with the app purchase—then here is how to recover the Apple ID:
If you forgot your Apple ID password - Apple Support
If you forgot your Apple ID - Apple Support
How to use account recovery when you can’t reset your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
And links to information for creating backups, and for archiving your iCloud data:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Archive or make copies of the information you store in iCloud - Apple Support
Robert_Bilbilov wrote:
thats the problem, i remember the id. but its “inactive” now. so idk what to do. I CANT LOSE 300 DRAWINGS
Drawings and files are stored with the Apple ID you are using with iCloud (see Settings > Apple ID); this is associated with the device you are using. This is not with the Apple ID associated with the app purchase and download. Put differently, buy the app with the Apple ID that you are using on your iPhone—with what seems to be your primary Apple ID—and try and use that to access your drawings.
If you have somehow lost access the iPhone associated with your iPhone—which may or may not be the Apple ID associated with the app purchase—then here is how to recover the Apple ID:
If you forgot your Apple ID password - Apple Support
If you forgot your Apple ID - Apple Support
How to use account recovery when you can’t reset your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
And links to information for creating backups, and for archiving your iCloud data:
How to back up your iPhone, iPad, and iPod touch - Apple Support
Archive or make copies of the information you store in iCloud - Apple Support
Cases of this that I’ve met usually involved folks that ran out the trial in the “primary” Apple ID, and they then wanted a second trial.
For this and similar cases, delete the app, and purchase and download from the primary Apple ID.
App downloads and purchases and app updates are tied to Apple ID, while iCloud storage is tied to the device Apple ID, and device-local storage is common across all apps installed.
Do you remember the Apple ID and password you used when you originally downloaded the app? You can sign in with that ID and do the update. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If you delete the existing app, the data will problem be deleted.
What happens when you try to pay for the subscription? Error message(s)?
Procreate doesnt have a subscription but when i try to buy it, it doesnt let me and just says update and when i click update:
thats the problem, i remember the id. but its “inactive” now. so idk what to do. I CANT LOSE 300 DRAWINGS
I logged in with another apple id and got procreate and when it expired i lost all my proggress and icloud was off
