Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: mmkk66
mmkk66 Author
User level: Level 1
9 points

Update apps

Hi, apps couldn't be updated through wifi and cellular data. What's the problem?

iso: 14.6

device: iPhone 11


Posted on Jun 19, 2021 10:39 AM

Reply
Question marked as Best reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,332 points

Posted on Jun 19, 2021 1:00 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

View in context

Similar questions

3 replies
Question marked as Best reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,332 points

Jun 19, 2021 1:00 PM in response to mmkk66

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Reply

Update apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up