Fee Year Subscription

Please try again on a different network/on cellular, just to see if that goes better for redeeming.

Or else:

“If you tried these steps and you still can't redeem the offer, contact Apple Support.”

On what device is this happening?

Users should redeem the offer on their new eligible Apple device.

Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

When trying to activate, how far did you get? Did you get a message stating that something was not right yet? What did it say?

Did you have the Apple ID account already for some time? Used for the App Store on a different device?

Did you have a valid payment method for your Apple ID account already?