Move to ios is not working with my huawei p30 lite to iPhone 12 pro max

iPhone 12 Pro Max, iOS 14

Posted on Jun 19, 2021 7:26 PM

Reply
3 replies

Jun 20, 2021 1:37 PM in response to nishadkhan

Hello nishadkhan,


Thanks for using the Apple Support Communities. We understand that you're having an issue using the Move from Android feature. It's best to make sure that you've reviewed the article below and have both your Android and iPhone set for the process.


Move from Android to iPhone, iPad, or iPod touch


Looking at the screenshot you provided, we can see that Airplane mode is enabled. Have you tried turning that off to see if it helps? If not, give that a try.


If you continue to experience issues, we'd like to gather a few details about your devices.


  • What are the model of phones you're using and what are the software versions installed?
  • Have you tried restarting both devices?
  • If there are any troubleshooting actions you've already tried, what were they?


Best regards.



Jun 24, 2021 11:48 AM in response to nishadkhan

Hello nishadkhan,


Thanks for following up with those details. It sounds as though you've done a good amount of troubleshooting regarding this issue. Since you're still facing this obstacle, you might consider using the manual option to transfer your data. You can read more about this in article, Move content manually from your Android device to your iPhone, iPad, or iPod touch.


Hope this helps!


Best wishes.

Jun 21, 2021 7:50 PM in response to CarlAVII

Hi Carl,


Thank you so much for your response.

I tried with all steps as you suggested and in article but couldn't get through it. Please be informed move to ios works well with my other sony and huawei y9 prime. The problem only with my huawei p30 lite mobile



Below are the answers for your questions.


  • What are the model of phones you're using and what are the software versions installed?

1. Huawei , p30 lite, Android 10

2. Iphone 12 pro max.


  • Have you tried restarting both devices?

Yes


  • If there are any troubleshooting actions you've already tried, what were they?

Yes, below are some actions that I already tried.


1.Restart both devices

2. Turn off/on wifi

3. Turn off/on flight mode

4. Plug both devices into power




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Move to ios is not working with my huawei p30 lite to iPhone 12 pro max

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