Not getting messages until having wifi

Is anyone else not getting imessages until they’re at home with wifi? I have a phone plan and have data. I have turned on data roaming to see if it will help. I have plenty of phone service bars. I won’t get most of my messages until I’m home with wifi. Even notifications aren’t sending to my phone and I have all of them turned on, too. My phone is updated to 14.6 as well.

iPhone 11 Pro Max

Posted on Jun 20, 2021 5:54 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2021 8:45 AM

Hello baileyjadelynn,


It sounds like you are having an issue receiving texts and notifications when not connected to your home Wi-Fi.


Let's start by checking a setting. Tap on Settings > Cellular and confirm that Cellular Data is on.


If it is, we would suggest testing by tapping Settings > Wi-Fi and toggling Wi-Fi off. This will force the device to use cellular data and confirm that it is working as it should.


If you are not able to receive texts and notifications when not connecting to Wi-Fi, we would recommend reaching out to your carrier to confirm that the data part of your plan is working correctly.


Cheers

1 reply
Question marked as Top-ranking reply

Jun 21, 2021 8:45 AM in response to baileyjadelynn

Hello baileyjadelynn,


It sounds like you are having an issue receiving texts and notifications when not connected to your home Wi-Fi.


Let's start by checking a setting. Tap on Settings > Cellular and confirm that Cellular Data is on.


If it is, we would suggest testing by tapping Settings > Wi-Fi and toggling Wi-Fi off. This will force the device to use cellular data and confirm that it is working as it should.


If you are not able to receive texts and notifications when not connecting to Wi-Fi, we would recommend reaching out to your carrier to confirm that the data part of your plan is working correctly.


Cheers

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Not getting messages until having wifi

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