Apple Intelligence is now available on iPhone, iPad, and Mac!
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Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >
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Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
I'm unable to boot into macOS recovery mode to reinstall macOS on my Intel based iMac. Using an Apple wireless keyboard and holding CMD-R while starting just ends up with a flashing file folder with a "?". Any ideas how to get this to work? Do I need a USB connected keyboard?
iMac Line (2012 and Later)
Please use a USB keyboard, any will work just fine. If you use a Windows keyboard the Control key is the same as the Command key on a Mac keyboard. So use Control + R when starting up when using a MS Windows keyboard.
Please use a USB keyboard, any will work just fine. If you use a Windows keyboard the Control key is the same as the Command key on a Mac keyboard. So use Control + R when starting up when using a MS Windows keyboard.
Boot into the Recovery Partition (Command + R on startup) and use Disk Utility to format the drive.
What is the model year of the iMac and what version of Mac OS is installed on it.
It's a 2011 iMac and I had High Sierra installed on it. I was preparing the Mac for trade-in according to Apple's instructions. Thanks...
Thanks. I tried that and that is where I'm running into the issue. Holding CMD-R on startup doesn't seem to do anything. I'm using a wireless keyboard. Can that be the reason?
I'll give that a try. Thank you. I'll let you know the outcome.
Can't boot into macOS recovery mode
