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Level 1

8 points

“there is a billing problem with the previous purchase”

I put 15$ on my phone through a apple gift card and i want to update my apps but because of a “previous billing problem” I’m not able to. I go to check my purchase history but it doesn’t really say which purchase didn’t go through so I don’t know how to fix it or pay for it.

Posted on Jun 20, 2021 8:36 AM

Top-ranking reply

Dah•veed

Level 9

65,419 points

Posted on Jun 20, 2021 8:44 AM

This is an issue where you need to speak directly to Apple.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

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“there is a billing problem with the previous purchase”

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