You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Moon_57 Author

Level 1

8 points

“there is a billing problem with the previous purchase”

I put 15$ on my phone through a apple gift card and i want to update my apps but because of a “previous billing problem” I’m not able to. I go to check my purchase history but it doesn’t really say which purchase didn’t go through so I don’t know how to fix it or pay for it.

Posted on Jun 20, 2021 8:36 AM

Top-ranking reply

Dah•veed

Level 9

65,425 points

Posted on Jun 20, 2021 8:44 AM

This is an issue where you need to speak directly to Apple.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

View in context

“there is a billing problem with the previous purchase”

Similar questions