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i got a new phone recently and i’m trying to sign into my old apple id account but it keeps asking for a verification code from a number that i do not know. please help

i got a new phone recently and i’m trying to sign into my old apple id account but it keeps asking for a verification code from a number that i do not know. please help

Posted on Jun 20, 2021 1:01 PM

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Posted on Jun 20, 2021 1:20 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

3 replies

i got a new phone recently and i’m trying to sign into my old apple id account but it keeps asking for a verification code from a number that i do not know. please help

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