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Own SD video, want to purchase HD version but can't.

I've previously purchased an SD version of a movie and/or TV show. Now I want to purchase an HD version but iTunes/TV recognises that I've already purchased (the SD version) and so doesn't offer the option to purchase an HD version. It used to be easy in previous versions of iTunes. There is *nothing* in Help or Support about doing this.


I'm not looking to "upgrade" an SD purchase to HD. I just want to buy an HD version of something I already own in SD.

Posted on Jun 20, 2021 6:47 PM

Reply
1 reply

Jun 21, 2021 12:58 PM in response to confounded88

Good afternoon confounded88,


Welcome to the Apple Support Communities!


It sounds like you would like to purchase a HD version of a movie or TV show that you already own.


If you would like to speak with an iTunes Store team member, choose the phone number for your region from the resource below, and call when it is convenient.


Contact Apple for support and service


Take care.

Own SD video, want to purchase HD version but can't.

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