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User profile for user: nishanfromcolombo
nishanfromcolombo Author
User level: Level 1
6 points

12 pro wide angle lens stopped working

I bought my 12 pro 256gb from apple online store US in December 2020. Suddenly I noticed that the wide angle (0.5) setting has disappeared and I am unable to excess wide angle lens. I check using Adobe lightroom but still its not working. I have upgraded IOS 14.6 and I got the message "Unable to verify this iPhone has a genuine Apple camera" though it has disappeared now.

The phone has not repaired or damaged since I bought.


Thanks in advance,


Nishan.

iPhone 12 Pro

Posted on Jun 20, 2021 10:15 PM

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User profile for user: Dogcow-Moof
Dogcow-Moof
User level: Level 8
36,251 points

Posted on Jun 20, 2021 10:27 PM

Make an appointment to have your phone examined at an Apple Store near you.


Genius Bar Reservation and Apple Support Options - Apple


If a retail store is not convenient:


Contact - Official Apple Support

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12 pro wide angle lens stopped working

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