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How to send in broken iPhone

I'm replacing this phone through AppleCare, how do I send in the broken device?

iPhone 11 Pro, iOS 14

Posted on Jun 21, 2021 7:03 AM

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Question marked as Best reply

Posted on Jun 21, 2021 7:14 AM

Apple generally ships out a box to return the device.

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How to send in broken iPhone

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