hello

why i cant login to my icloud the message will apear You cannot sign in to iCloud because there was a problem verifying the identity of this Mac. Try restarting your Mac and signing in again.


how to i find the identify of my mac. i even cant update my mac.


hope u will help me asap.


best regard

musliha yaacob

Posted on Jun 21, 2021 9:19 AM

Reply
2 replies

Jun 22, 2021 10:40 AM in response to erra_yaacob

Hello Erra_yaacob,


We understand when you try to sign into iCloud you're receiving a message of your identity not being able to be verified. We'd be happy to help.


For this issue, let's start with each step listed in: If you can't connect or sign in to iCloud.


If the issue continues, please provide us details of your Mac such as the software version.


Thanks for using Apple Support Communities. Have a good one!

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