I’m trying to download new 14.0 iOS on my phone but it shuts down before its completed. Any ideas?
I’m trying to download 14.0 iOS on my iPhone but in the middle of the download it shuts down and says there is a error
iPhone 6s, iOS 12
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I’m trying to download 14.0 iOS on my iPhone but in the middle of the download it shuts down and says there is a error
iPhone 6s, iOS 12
Okay, it should be a 6s model but.... only 16GB ???
In any case it supports iOS 14.6, but since it is still running iOS 12, you might have difficulties to update it wirelessly (via WiFi). See also this support article:--> If your iPhone, iPad or iPod touch won’t update
You should try to update it using a computer running iTunes (PC) or iTunes/Finder (Mac).
If you don't have a computer, borrow one from your friends or ask for help at an Apple Store or Authorized Service Provider.
Regards
GIulio
Okay, it should be a 6s model but.... only 16GB ???
In any case it supports iOS 14.6, but since it is still running iOS 12, you might have difficulties to update it wirelessly (via WiFi). See also this support article:--> If your iPhone, iPad or iPod touch won’t update
You should try to update it using a computer running iTunes (PC) or iTunes/Finder (Mac).
If you don't have a computer, borrow one from your friends or ask for help at an Apple Store or Authorized Service Provider.
Regards
GIulio
The support article you came here from should provide you with the steps necessary to resolve this. If none of them worked, you will need to contact Apple Support directly for further assistance. You can do so using the "Get Support" link in the upper right-hand side of this forum's web page.
Are you sure your iPhone is a model 6s (not a model 6)?
Please go to Settings>General>About>Model Number and post it here.
Thanks
Giulio
My phone is a6 not 6s but I read the14.0 iOS is compatible with it
No I’m sorry it is a 6 s. Model number MKRC2LL/A
I’m trying to download new 14.0 iOS on my phone but it shuts down before its completed. Any ideas?