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H! My Apple Music has been saying that I am offline for months now. It will not allow me to download new music. I have tried everything at this point. My cellular data is on, and even in wifi it says that I am offline. At this point I might have to switch my music apps if this continues. I don’t know what to do! Someone help!

Posted on Jun 21, 2021 9:42 AM

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1 reply

Jun 22, 2021 10:56 AM in response to Typicaltori1406

Hello Typicaltori1406,

Thank you for posting in Apple Support Communities.

If we understand, you haven’t been able to connect to the iTunes Store for a while now. Even though you have a good internet connection.

Let’s start here and try all the steps, If you can’t connect to the App Store, iTunes Store, or other Apple services.

Let us know if you have any questions about the steps.

Take care!

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