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iPhone can't be connected to Macbook after updated.

After I updated my iPhone to the newer version natively on itself, I always got this alert on my Macbook when I connect both devices together to sync data through USC-C to Lightning cable. By not restoring my iPhone to the factory settings, is there any other recommendations?


*Both devices are running the last version of MacOS and iOS.

*This happened to me for several times since the previous iOS updates.

Posted on Jun 21, 2021 10:12 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2021 2:05 PM

Hi hourkimhul,


Welcome to Apple Support Communities.


First, follow the steps in If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support and try again. If the issue persists, try to sync your device in Safe Mode: How to use safe mode on your Mac - Apple Support.


-Jack

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iPhone can't be connected to Macbook after updated.

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