Alarm Clock is not playing downloaded songs from Apple Music

I am not sure if this is a software issue, but my alarm clock is not playing the songs that I have selected. The songs are downloaded in Apple Music. I have deleted said songs and reinstalled them and still nothing. The software is up to date with the latest version (at the time of this post iOS 14.6). The funny thing about it is that it plays the songs that I downloaded weeks ago. The 2 songs that I have attempted to use as my alarm ringtone were just downloaded within the last 2 weeks. Hence, why I think it may be a software issue that hopefully will be fixed with the next update. Has anyone else had this problem or have a solution on how to resolve this? Thank you.

iPhone 11 Pro Max

Posted on Jun 21, 2021 5:22 PM

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Posted on Aug 10, 2021 5:15 PM

If you haven’t fixed it yet I finally figured it out delete the song from the iPhone then go into settings and choose your download audio quality as high-quality not lossless then download it set it as your alarm and it will work perfectly

204 replies

Dec 14, 2022 12:09 PM in response to JB_ATX82

I know what I’m about to say is not a solution to this problem, but a workaround. Nevertheless it’s a hassle free one.

simply head over to the shortcut app and set a timed shortcut to play music(you can select a specific song). turn off ask to run option and notify when run option.


P.S - It would be really good if you fixed the problem apple !!

Jan 19, 2023 9:34 AM in response to Seraphine458

Seraphine458 wrote:

I love that this post is dated June 2021 and until now there has not yet been a fix. Instead of playing the selected song, my phone just buzzes in silence 😂

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Mar 26, 2024 6:31 PM in response to JB_ATX82

This issue with the alarm clock not playing recently downloaded songs from Apple Music could be related to the specific file format or protection settings of those songs.


Here are some steps you can try to troubleshoot and potentially resolve this issue:


1. Check the File Format: Make sure that the songs you are trying to use as alarm tones are in a compatible audio file format for the alarm clock. Some audio formats may not be supported for this feature.


2. Check Restrictions: Check if there are any restrictions set within Apple Music that could be preventing the alarm clock from accessing the recently downloaded songs. You can do this by going to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases.


3. Reset Alarm Tone: Change the alarm tone to a different song or tone and see if it plays correctly. If it does, try re-downloading the songs you want to use as alarm tones and set them again.


4. Update iOS: Make sure your device is running the latest version of iOS. Sometimes software updates can address issues like this.


5. Contact Apple Support: If the issue persists, reach out to Apple Support for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue if necessary.


Hopefully, one of these steps will help resolve the issue and allow you to use your desired songs as alarm tones.

Jun 22, 2021 1:27 PM in response to JB_ATX82

Hello JB_ATX82,


Thank you for reaching out to Apple Support Communities. We are happy to help you!


We understand that you seem to be having an issue when setting specific songs as your alarm tone. We would like to confirm that you are not using a third party alarm clock application?


We have provided you with some helpful information:


Use alarms, clocks, and timers


"Change your alarm sound

If you have Apple Music, you can choose a song, playlist, or radio station to wake you up.

  1. In the Home app on your iOS or iPadOS device, touch and hold a HomePod.
  2. Tap an alarm, or tap New to create an alarm.
  3. Tap Play Media, then tap Choose Media.
  4. Navigate to a song, playlist, or radio station, then tap it.
  5. To have the song or playlist repeat once it ends, turn on Repeat.
  6. To have a playlist play in a random order, turn on Shuffle.
  7. To set a custom volume for the alarm, tap Use Custom Volume, then drag the slider.
  8. Tap Done.

To learn how to subscribe, see Subscribe to Apple Music in the iPhone, iPad, or iPod touch User Guide."


We hope this finds you well!


Cheers!

Jan 2, 2023 8:17 PM in response to Shreksly

Yep! That is the THE solution. You must leave the Alarm app (something Apple should really fix), go to Apple Music and “download“ the song. When you return to the Alarm app and assign the song as your alarm sound, it will work. The problem in all of this is that Apple allows the user to select a song as the alarm sound when in fact it shouldn’t be selectable. This is poor design. Only songs that have been downloaded, and hence, playable in the alarm app, should be added to the list of selectable songs. I’ve already made the suggestion to Apple, but for as long as this has been a problem for so many people, Apple should already have addressed it…years ago! Come on, Apple! You’re better than this!!

Mar 5, 2025 4:43 AM in response to JB_ATX82

I have not been able to get my songs since I upgraded to iPhone 15! Finally figured it out and my fix was as simple as simple as the fact that my old music via iTunes (not Apple Music) was not downloaded. Under music/settings/downloads my downloaded music was at zero!

when I went to music I could see albums but none of the songs were downloaded. I downloaded a couple that I had used for my alarms and that seemed to have a domino affect. This morning I woke up to my music and all my old songs were now downloaded! Hope this works for you!

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Alarm Clock is not playing downloaded songs from Apple Music

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