You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot share control of home/homekit devices

I have the same question that it looks like a number of other users have had. Here is the summary of the issue from another user which is exactly my same issue:


CANNOT INVITE PERSON TO JOIN HOME APP

When I invite a member of my family to join Home App, the person I am inviting cannot join.

After a short while my user (apple ID) disappears and the user of the person I have invited shows as the Home Owner.

This happens also if I reverse the process, using the other family member's ID to create a new HOME and being invited to join.

Tried to log off from iCloud from all devices and redo the entire process - same problem.

Read and tried a lot of suggestions from different forums but still the same problem.

Anyone encountered the same problem?


Has anyone found the solution for this problem? Please note that I've already followed the standard Apple advice (i.e., both devices are on the same network, both devices have been updated to the latest iOS software, etc.). I would note that Apple suggests that you check to see whether both devices have two-factor authentication but -- critically -- Apple never says whether this is a good thing or a bad thing. Should we NOT have 2FA or should we keep it?

iPhone XS

Posted on Jun 21, 2021 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 1:24 PM

Two factor authentication is in general a good thing. See Two-factor authentication for Apple ID - Apple Support. Have the two of you exchanged a device at some point? I.e. could both IDs somehow be connected via a common device?


tt2

Similar questions

5 replies

Jun 22, 2021 1:54 PM in response to turingtest2

Yes, we both have activated 2FA. I figured that Apple was recommending that we have it on but Apple's guidance was less than clear. We have had 2FA activated on both devices since we bought them. We have not exchanged devices. It's really a mystery to me why this is not working. We've also confirmed that all devices are on the same band (5ghz) on the router and that all devices are connected to the router.

Cannot share control of home/homekit devices

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.