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Face id not working & face id not available

iPhone XS, iOS 14

Posted on Jun 21, 2021 9:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2021 9:38 PM

Hi there,


I'll link specific instructions on how to set up and use FaceID in case there are any details you're missing in the process:

https://support.apple.com/en-ca/HT208109


If you've done everything correctly and FaceID still isn't working for you, the next link details 8 steps you can try to get FaceID working for you again:

https://support.apple.com/en-ca/HT208114


Best of luck!

1 reply
Question marked as Top-ranking reply

Jun 21, 2021 9:38 PM in response to Yogeshrajput

Hi there,


I'll link specific instructions on how to set up and use FaceID in case there are any details you're missing in the process:

https://support.apple.com/en-ca/HT208109


If you've done everything correctly and FaceID still isn't working for you, the next link details 8 steps you can try to get FaceID working for you again:

https://support.apple.com/en-ca/HT208114


Best of luck!

Move a iPhone little lower

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