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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
hello why my iphone 12 pro max heating up i mean too hot while im charging and while i play games??
and i have the original 20w power adapter ?
notice that i bought the iphone just 3 days ago
please let me know do i have to return it back or is there any solutions?
iPhone 12 Pro Max
Hey there amiir_99,
Thank you for using the Apple Support Communities! We understand your iPhone 12 Pro Max is becoming warmer than expected while charging and playing games.
This could be expected, especially if you are playing games while your device is plugged into the charger. Please check out this article fully, which discusses acceptable temperatures for your device: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures. In particular, looking over the sections titled, 'Your device might get warm' and 'If your device gets too warm'.
Let us know if you see the temperature warning screen at all when this happens.
Best regards.
Hi amiir_99,
A device generating warmth while it's charging would also be normal behavior. If your iPhone get's too warm, as mentioned in the article provided in the previous post, it may display a message stating it needs time to cool, or the device or its display may turn off until cool.
That said, your iPhone shouldn't reach a temperature that's uncomfortable to use. If this is the case, We want to make sure you reach the right team for help with your iPhone. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Cheers!
hello again.. you replied about charging and playing and im not talking just about that problem..
my big problem is my iphone 12 pro max heating up when just i plugged into the new 20w apple adapter its not normal heating i cant even take a call with it.. so please read my question carefully i cant touch it with my face to take a call !!! forget about gaming it will blow up i think
heating up while charging and play games
