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Level 1

4 points

My phone is stuck on preparing update

Im setting up new iPhone and it’s been stuck on this for hours I’ve tried resetting it everything my WiFi is stable.

iPhone XR, iOS 14

Posted on Jun 22, 2021 3:36 PM

Top-ranking reply

Level 10

268,371 points

Posted on Jun 22, 2021 3:39 PM

It appears your battery is not well charged. Be sure it has plenty of charge.

Read the article linked above your post as well.

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