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Level 1

4 points

stuck on update

I just got a new iPhone and it has been stuck on preparing update for over an hour. There is absolutely nothing I can do other that stop and restart it which I’ve done a couple times now and nothing works. Is there anyway to fix this

Posted on Jun 19, 2021 8:34 PM

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TheLittles

Level 10

193,089 points

Posted on Jun 19, 2021 9:02 PM

Summer2500 Said:

"stuck on update: I just got a new iPhone and it has been stuck on preparing update for over an hour. There is absolutely nothing I can do other that stop and restart it which I’ve done a couple times now and nothing works. Is there anyway to fix this"

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