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Hi, I tried installing the big sur update on a MacBook pro and it keeps rebooting. What can I do?Thank you
I would leave it for a bit longer then, and let the update continue for as long as it needs to. I’m not sure what your time zone is, but let it continue overnight if possible. If it’s not done in the morning, that would indicate that something is not working as expected.
It’s pretty normal for the screen to go dark and turn back on during the update. How long has this been going on for?
More than an hour, it doesn’t go dark it just keeps rebooting
Does it ever show a progress bar/ Apple logo?
Yes it does
Thank you so much
I am currently getting help from customer service and it has been helpful
Thank you for your concern
No problem! Hopefully everything goes well 👍
Macbook keeps restarting during big sur update
