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Problems getting recycling mailing label and box

Hi - I've spent over an hour on the phone with apple today. I've made multiple attempts to use the website to get a recycling case opened for a 2009 mac book pro. I've had uncharacteristically poor support on the phone from Apple - transferred many times, phone drops, referred to a third party who claims they didn't "do" recycling, etc.

Any advice before I just give up and send this thing to the dump?

Thanks!

MacBook Pro

Posted on Jun 23, 2021 9:36 AM

Reply
2 replies

Jun 23, 2021 9:50 AM in response to CraigArm

Hmm, I must be "lucky" as I have never personally had an issue getting help with recycling my old stuff with Apple, but I'm sure that's not true in all cases. I'm sorry that this has been an issue for you.


Alternatively, have you considered:

  • Taking your notebook to a "brick & mortar" Apple Store or Apple Authorized Service Provider?
  • Taking it to your local recycling center?
  • Donating it?

Problems getting recycling mailing label and box

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