my apple watch is stuck on the basics screen resetimf it does nothing it wont power off

My Apple Watch won’t go past the basic screen I’ve tried everything. I reset it I turned it off I unpaired it I deleted the app there’s nothing that works. Help I’m so frustrated.

Posted on Jun 23, 2021 10:24 AM

Reply
5 replies

Jun 23, 2021 11:29 AM in response to EmilyEm16

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Then start pairing again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my apple watch is stuck on the basics screen resetimf it does nothing it wont power off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.