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Set Up Personal Hotspot on 14.6 software update is not working

When I update my iPhone 8plus software to new 14.6 version from that time My phone Personal Hotspot is not working when I click on (Set Up Personal Hotspot) in Cellular Data network they said that ( To enable personal hotspot on this account, contact Carrier) this message appears in it. Thanks

Posted on Jun 23, 2021 12:49 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2021 12:51 PM

Do what the message tells you to do; contact your carrier. Personal Hotspot is a carrier supported feature.


Wireless carrier support and features for iPhone in Europe

https://support.apple.com/en-ie/HT204040

3 replies

Jun 27, 2021 3:25 AM in response to kathy-ann160

Unless you have some sort of restrictions enabled, or your device configuration relies on an MDM/Profile configuration, the Personal Hotspot feature (whether it’s available and can be use it or not) it’s controlled by the Carrier and it’s settings.


So contact your carrier again and ask to speak with someone from higher tier of their support who can look into the issue you have.


Check on your iPhone for an update (if any) to the Carrier Settings. Then you can check if your carrier is one of Apple’s partner carrier and what feature do they support and control.


Manually update your carrier settings on your iPhone or iPad

https://support.apple.com/en-us/HT201270



Wireless carrier support and features for iPhone in the United States and Canada

https://support.apple.com/en-us/HT204039

Set Up Personal Hotspot on 14.6 software update is not working

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