Email access

I’m unable to get emails on my phone. The bottom has an error message stating that I need to go to mail account settings & enter password. I have done that & still no access. I have even turned my phone off & back on again & nothing.

iPhone 8, iOS 14

Posted on Jun 23, 2021 8:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2021 8:16 PM

Michelaca Said:

"Email access: I’m unable to get emails on my phone. The bottom has an error message stating that I need to go to mail account settings & enter password. I have done that & still no access. I have even turned my phone off & back on again & nothing."

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Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the Mac, and then mail server syncing becomes an issue (which is what a new App Password it intended for).


See how AOL Uses One: As an example, here is how AOL uses an app password. You may need to use an app password. Go Here: Create and Manage Third-Party App Passwords - AOL Help

2 replies
Question marked as Top-ranking reply

Jun 23, 2021 8:16 PM in response to Michelaca

Michelaca Said:

"Email access: I’m unable to get emails on my phone. The bottom has an error message stating that I need to go to mail account settings & enter password. I have done that & still no access. I have even turned my phone off & back on again & nothing."

-------


Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the Mac, and then mail server syncing becomes an issue (which is what a new App Password it intended for).


See how AOL Uses One: As an example, here is how AOL uses an app password. You may need to use an app password. Go Here: Create and Manage Third-Party App Passwords - AOL Help

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Email access

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