Extremely loud static bleep noise sound from Lossless tracks in Apple Music

I have this same problem while listening using Macbook, iPhone, Airpods while listening to Lossless (Hearing Less/Loss?)

It is PAINFULLY LOUD, much louder than the music volume. It could easily damage a customer's eardrums if it hasn't already. This is serious and should be fixed immediately.

Hey there Edward21King,

Thank you for posting in Apple Support Communities.

It seems as though you're hearing a noise when you start listening to the Apple Music catalog. We'd like to assist and look into this.

You mentioned this happens on your Mac. If you test with a different device do you experience the same thing?

If you stream the music instead of downloading do you hear the same sound?

Please create a new test administrator account on your Mac. Here's how: Set up users, guests, and groups on Mac 

This will help isolate if the issue is specific to your user account, or if it is a system wide software issue.

Take care.

This happens to me too! It happens when I turn on Dolby Atmos. I have a MBP Retina 2015 and it happens through headphones and my Thunderbolt Display. In my headphones, the sound plays at 100% and is very painful!

Same here. I can confirm it’s something to do with Apple Music because the problem goes away when I start playing music from another app. It happens randomly and does not stop when it happens. Playing lossless via Apple TV and hooked up to a stereo via HDMI. I’ve turned off Dolby Atmos for now.

This hurt my ears a lot and tbh I feel I have to seek medical attention bc it happened on such loud levels so close to me as i work from my MB Pro. Glad I decided to seek out this solution: Go into Music>Preferences>Playback and turn OFF Sound Enhancer, bc it is not a one off thing and can attack at any moment.

Apple can you fix this BUG quickly?

I have been having this problem since June and the problem continues to persist! I use headphones and it destroyed my eardrums, I developed reflections to remove my headphones between each music! It's unbearable ! I am thinking of leaving Apple Music for these reasons!

A totally dissatisfied user.

(Translate from French via google translate)

Loud buzzing is still occurring, and more often now, as of Oct 10, 2021. This is a health danger for users and needs Apple's immediate attention. I have turned off Enhanced in my preferences, but I would suggest Apple needs to turn this off for all users and post a hearing danger notice until it is fixed. If it continues, I'm going to switch to another service. No excuse for this going on so long.

Same here. It's not Sound Enhancer, I've never had it enabled. I did have Lossless enabled, but disabling it didn't change anything. I'm on Mac.

It happens on some tracks I had iTunes Match enabled for and was streaming, but it also happens for Apple Music tracks I never owned. The behavior is: it plays the first 10-15 seconds of the track, then the noise starts. It's loud, random noise of all kinds.

After that happens, the track won't play. Double-clicking it displays an error icon in place of the Play icon in the track listing. Downloading the track, after a delay, results in a dialog that says "There was a problem downloading...An unknown error occurred (-1007)". I can download other tracks on the same album and tracks on other albums. Once this happens on a track, that track continues to exhibit this behavior forever as far as I can tell.

I have this same issue! It seems to only be a problem when using AirPods while I’m on a phone call or when using airplay to send video to a tv. As others have stated it’s VERY VERY loud and painful. I cannot find much information about this.

I honestly thought that it was an old MacBook Pro issue, since haven't experienced that loud, ear-busting bleep noise from either my iPhone or any of my two Apple TVs (at least not yet). My MacBook Pro died exactly a week ago and decided to replace it with a new Macbook Air. To my great disappointment, the problem lingers on. It angers me that Apple, with their unimaginable resources, seems to be looking the other way.

I know that they normally refuse to acknowledge some of their mistakes (remember the "antennagate" and their cynical "hold the iPhone 'this' way" solution?). But that's no excuse for allowing this problem to continue, especially since it is absolutelly obvious that the bleep noise can hurt my hearing (my tinnitus makes matters worse, I'm afraid).

That seems to have done the trick. Thank you!

I also have these problems but on my iPhone 11. It will happen when I use my phone speaker, AirPods or Bluetooth speakers.

Turning off Dolby Atmos didn’t help (tvOS 14.7) so probably related to lossless then? A bit worried that my speakers will get damaged so going to stop using Apple Music till this gets resolved.

Check back in a while and update if problem ever comes back. Thanks