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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just got a brand new iPhone 11. I’ve successfully set up everything except for Face ID. When I try, it tells me to move the camera higher or lower or that my face is out of view. A few times it has popped up with an error message that Face ID is currently unavailable. The phone is literally brand new i don’t see any reason why Face ID would not work?
I have already tried doing a manual reset of my phone, that did not work.
iPhone 11, iOS 14
Try the steps below and if they do not work take it back to the Apple Store for evaluation:
Try the steps below and if they do not work take it back to the Apple Store for evaluation:
Face ID not working
