2 Message thread with one contact and the person contact uses an android

How do I fix it to where it’s the original conversation instead of the new thread. It did this once before but fixed itself but it hasn’t this time. How do I fix this dee here’s a pic

iPhone XS, iOS 14

Posted on Jun 24, 2021 5:04 PM

Reply
1 reply

Jun 25, 2021 4:19 PM in response to TheFlash035

Hi TheFlash035,

Thank you for giving us the chance to assist you with your iPhone. You can count on us to do our best to assist you or get you pointed in the right direction.

We understand that you are getting two message thread from the same contact.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to check If you have duplicate contacts?

If yes, the articles below may help.

Hide duplicate contacts on iPhone

If you see duplicate contacts after setting up iCloud Contacts

Please keep us posted.



Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

2 Message thread with one contact and the person contact uses an android

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