Why will my Macbook Air only use a static IP?

Question

Level 1

11 points

Why will my Macbook Air only use a static IP?

I have a 2020 Intel Air that will not allow itself to be assigned an IP by my router via DHCP; not only that but it's always the same static IP? I can set a different address manually which it will stick to, but won't get assigned various IPs over time (like is the case for say my iPhone) via DHCP?

Things I've tried:

Forgetting my network and re-joining
Hard resetting my router and setting it up from scratch
Renewing DHCP lease

I've even tried going into my router settings and un-toggling the 'always use this IP address' option, but it won't allow my to move the toggle.

Any thoughts?

Thanks

Posted on Jun 25, 2021 6:29 AM

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Answer 1

Owl-53

Level 10

102,253 points

Jun 25, 2021 1:38 PM in response to Chargw_

According to UK Express Report Dated May 10, 2021 - there are many issues with this specific Router under discussion. Directly related to WIFI connections from certain devices. BT supposedly has confirmed the issue is with their Router. Just Google Search BT Smart Hub 2 and see the article.

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Answer 2

Owl-53

Level 10

102,253 points

Jun 25, 2021 6:41 AM in response to Chargw_

It would appear the issue is within the Router and not really the Apple Computer. Have you reached out to the Manufacturer of the Router or the ISP providing such equipment ?

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Answer 3

Chargw_ Author

Level 1

11 points

Jun 25, 2021 8:08 AM in response to Owl-53

No I've not, I assumed that because DHCP was working on everything but my mac it would be an issue with the machine? My ISP is BT and the router is a Smart Hub 2, I'll reach out to them for sure.

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