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iPhone XI won't backup to iMac

Hi there, I have no idea what to do.

Since a couple of weeks (I can't see what would the exact trigger be), my iPhone refuses to back up to my iMac (running latest OS version).

I erased all previous back up (from Finder). I restarted my iMac many times.

Every time I connect my iPhone with USB cable and hit the "Backup" button in the Finder, I get this error : "iPhone can't back up, because an error occured." Sorry for the bad translation.

I don't want to synch to iCloud because I don't want to lose all my Health data.

Any idea ?

Thanks in advance.

Posted on Jun 25, 2021 10:12 AM

Top-ranking reply

D.I. Johnson

Level 7

25,157 points

Posted on Jun 25, 2021 10:30 AM

Reboot the iphone.

Then make sure it has the latest software updates and try it again.

Settings > General > Software Update

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iPhone XI won't backup to iMac

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