You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Wallet Add Card Stuck Loading

Went to add a card to my Apple wallet this morning on iPad Air (4th Gen, iPadOS 14.6), clicked Wallet & Apple Pay, Add Card, and then got a load wheel that doesn’t stop. Tried closing and reopening settings app, tried restarting iPad to no avail. Experienced the same issue when I switched to my phone (iPhone 11 Pro Max, iOS 14.6) and tried the same operation. Tried the same fixes there as well with no result. Any ideas?

iPad Air, iPadOS 14

Posted on Jun 25, 2021 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2021 12:04 PM

Hello ManzanaMexicana,


We would like to see how we can help with this Wallet issue. Let's go ahead and force restart the iPad and test the issue with the steps in this link: Force restart iPad


Cheers!



Similar questions

1 reply

Apple Wallet Add Card Stuck Loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.