I sent my daughter $30 thru Apple Cash. If you go to her transactions it shows she received it, but it was never added to the card bal. How do I get this resolved. We love Apple Cash and use it often and have never had anything like this happen on the past. Thanks in advance for any help.
Hello Leadman_Drew,
Welcome to Apple Support Communities!
If we understand your post correctly, you've sent your daughter money thru Apple Cash and she can see the transaction that shows she received it but the card balance doesn't update. We'd like to help!
Has she tried restarting her phone?
She can also try toggling Apple Cash off and then turning it back on.
Settings > Wallets & Apple Pay
If you're still having issues we recommend contacting Apple Support directly.
Thank you for using Apple Support Communities.
Take care!
Hello Leadman_Drew,
Welcome to Apple Support Communities!
If we understand your post correctly, you've sent your daughter money thru Apple Cash and she can see the transaction that shows she received it but the card balance doesn't update. We'd like to help!
Has she tried restarting her phone?
She can also try toggling Apple Cash off and then turning it back on.
Settings > Wallets & Apple Pay
If you're still having issues we recommend contacting Apple Support directly.
Thank you for using Apple Support Communities.
Take care!
Apple cash
