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virus

My iPhone has been locked by a third party. I was looking at crypto webpage and a number flashed for me to call. When I tried to cancel it, my screen went to the lock screen and I can't power it down, or open the phone. I can't even call the number. Help

Posted on Jun 26, 2021 6:53 AM

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Question marked as Top-ranking reply

Posted on Jun 26, 2021 6:58 AM

Unless your phone is jailbroken, you can't get a virus.


Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


https://support.apple.com/en-in/guide/iphone/iph8903c3ee6/ios


1 reply
Question marked as Top-ranking reply

Jun 26, 2021 6:58 AM in response to sailor310

Unless your phone is jailbroken, you can't get a virus.


Try a forced restart.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


https://support.apple.com/en-in/guide/iphone/iph8903c3ee6/ios


virus

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