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iPhone won't let me change the id to my current address: "this email is not available"

my iphone apple id is connected to a old email address. I have my new email address on my pc for my apple id. my iphone will not let me change the iphone id to my current address. it says this email is not available


[Re-Titled by Moderator]

Posted on Jun 27, 2021 12:52 PM

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3 replies

Jul 5, 2021 4:21 AM in response to Eric Root

I no longer have an email address that my iPhone still recognizes. I changed my apple id on the apple id website via my profile on the apple website; therefore, the website only recognizes my new apple id (email address) and apple id password.


However, I can't seem to delete my old apple id (old email address on my iPhone 11). When I want to download a new app, my iPhone 11 asks me for my apple id password that goes with my old apple id; however, I don't remember my old apple id password.


When I tap on "forgot my apple id password," I receive the six-digit verification code.


However, my iPhone skips the landing page where I should enter the six-digit verification code and returns directly to the "enter your apple id password" for the old apple id email address.


Any advice on how I can delete my old apple id? I only have two apps using it on my iPhone 11, which are of no consequence.



iPhone won't let me change the id to my current address: "this email is not available"

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