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chesshire929 Author

Level 1

7 points

Not receiving my membership

I purchased a 4.99 roblox premium membership via in app purchase on my iPhone. I was charged right away but did not receive my product. I wasn’t surprised as this was the third time within THIS year that it has happened. So I again spoke with roblox customer support, hoping that this time it would be an issue on their end. Nope- they once again told me it was apple who did this. I payed with a gift card and I have the subscription yet no product has been received despite my balance being deducted- at this point I don’t want to a refund I just want the thing I paid for.

Posted on Jun 27, 2021 4:15 PM

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,956 points

Posted on Jun 27, 2021 4:30 PM

Please take a look at If you don't see your in-app purchases – Apple Support

If you still need help, you can report a problem with your in-app purchase. You can also contact Apple support.

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Not receiving my membership

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