Monitor Issues

Hello,

I have a 2020 Macbook Pro and purchased a HP V28 4K monitor. The problem is that i cannot get the monitor to engage in the 4k resolution. It only goes to 2560 x 1600. The monitor is connected to the Mac by a USB-C Hub and HDMI cable.




Thank you.

Posted on Jun 27, 2021 6:28 PM

Reply
1 reply

Jun 28, 2021 4:07 AM in response to sérgio16

Try suggestions given in this article.

   Get help with video issues on external displays connected to your Mac

   https://support.apple.com/en-us/HT201177



Quote:

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

   https://support.apple.com/en-us/HT201177




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Monitor Issues

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