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App Store not recognizing my apple ID

I am on my iPad Air and there are multiple apps that need to be updated but when I go to the App Store to click update or update all, it asks for my Apple ID but says to only put in my password. I put in my password and click next and I get an error saying “your Apple ID or password are incorrect”. So I have signed out and signed back in through the App Store and in settings and I have also changed my Apple ID password and it is saying the same thing. Does anyone have any suggestions?

iPad Air 3 Wi-Fi

Posted on Jun 28, 2021 7:38 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2021 11:44 PM

Could these apps have been downloaded to the iPad using a different Apple ID?


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Jun 28, 2021 11:44 PM in response to Eahuiz

Could these apps have been downloaded to the iPad using a different Apple ID?


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

App Store not recognizing my apple ID

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