One Year subscription not working

Bought device 07.04.2021, got an email with Information that is the last chance to subscribe Apple TV for one Year for free. (3 months after configuration). But i can't. I tried a few option to log in in app, web, logged out on Device ang log in again etc. still cannot see "1 Year subscription", the only thing i see is " Start 7 day Trail then $/month". What else can I do?

MacBook Air 13″, macOS 11.4

Posted on Jun 28, 2021 4:20 PM

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Question marked as Top-ranking reply

Posted on Jun 28, 2021 4:33 PM

The offer should be claimed within the first three months. After that time, the offer will expire.

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple


For Macs, remember to sign in separately in the TV app (menu Account). You may not get to see the “Enjoy 1 Year Free” redeem button when you’re not signed in.


3 replies
Question marked as Top-ranking reply

Jun 28, 2021 4:33 PM in response to agnieszka248

The offer should be claimed within the first three months. After that time, the offer will expire.

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple


For Macs, remember to sign in separately in the TV app (menu Account). You may not get to see the “Enjoy 1 Year Free” redeem button when you’re not signed in.


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One Year subscription not working

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