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Can’t but app

I can’t use the money in my Apple ID to buy a game I have no other payment methods on file and it still says unable to purchase

iPhone 12 Pro, iOS 14

Posted on Jun 28, 2021 11:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2021 8:43 AM

If you are buying something that isn't completely free you will need a payment method even if you intend to pay for the item entirely with your Apple Account balance.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

1 reply
Question marked as Top-ranking reply

Jun 29, 2021 8:43 AM in response to Cascade40

If you are buying something that isn't completely free you will need a payment method even if you intend to pay for the item entirely with your Apple Account balance.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

Can’t but app

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