Can’t but app

I can’t use the money in my Apple ID to buy a game I have no other payment methods on file and it still says unable to purchase

iPhone 12 Pro, iOS 14

Posted on Jun 28, 2021 11:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2021 8:43 AM

If you are buying something that isn't completely free you will need a payment method even if you intend to pay for the item entirely with your Apple Account balance.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

1 reply
Question marked as Top-ranking reply

Jun 29, 2021 8:43 AM in response to Cascade40

If you are buying something that isn't completely free you will need a payment method even if you intend to pay for the item entirely with your Apple Account balance.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t but app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.