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Purchase issues

So I’m trying to buy something in a game using my gift card money, and the money is in my account, but when I try to buy something it says my purachase can’t be completed. My settings have in app purchases allowed too, so what should I do? I don’t want to use a credit card

Posted on Mar 9, 2022 4:36 PM

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Question marked as Top-ranking reply

Posted on Mar 10, 2022 5:24 AM

See the following Apple articles:Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Or -> contact Apple Support for help.

1 reply
Question marked as Top-ranking reply

Mar 10, 2022 5:24 AM in response to bhavya82

See the following Apple articles:Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one


Or -> contact Apple Support for help.

Purchase issues

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