Apply pay funds

Hi yesterday I tried to book a hotel through Hotwire. When I tried to complete the booking there was a system error with Hotwire an it did not complete the booking. My Apple Pay is linked to the checking out process. But my funds were pulled out of my account anyway. I called Hotwire an they said I needed to contact Apple that Apple has a hold on the funds an won’t release them until 7-10 business days. Noe I’m stuck in Louisiana without funds. Please help

Posted on Jun 29, 2021 7:26 AM

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Posted on Jun 29, 2021 11:17 AM

For payments made with Apple Pay see the section about "Report a transaction with the wrong merchant name or location" by clicking on the link for this document: How to use Apple Pay - https://support.apple.com/HT201239#history


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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Question marked as Top-ranking reply

Jun 29, 2021 11:17 AM in response to Christyher84

For payments made with Apple Pay see the section about "Report a transaction with the wrong merchant name or location" by clicking on the link for this document: How to use Apple Pay - https://support.apple.com/HT201239#history


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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