WD discovery application won't uninstall

Question

WD discovery application won't uninstall

I used a WD drive from a client to back up some files and then gave the drive back. For some reason WD Discovery was installed into my applications folder. Every time I start up my Mac, I get an error message "WD Discovery quit unexpectedly". This is annoying so I tried to uninstall the application. It gives me the same message. So I try and trash the application itself. It goes away and then pops back up immediately.

How can I get rid of this application from my system?

Thanks!

Posted on Jun 30, 2021 11:15 AM

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Answer 1

rkaufmann87

Level 10

148,440 points

Jun 30, 2021 11:30 AM in response to mvo0iQk,bcvz xawRbhcvxku.

First, please ensure the app is closed, then attempt to drag it to the Trash. If you still cannot uninstall the app I would recommend using an uninstaller app such as AppCleaner. If that fails then you should be in contact with the developers of WD Discovery.

I was also able to find this article that you may find helpful.

https://community.wd.com/t/cannot-uninstall-or-reinstall-wd-discovery-for-mac/222377

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Answer 2

Jun 30, 2021 12:23 PM in response to rkaufmann87

after re-booting I was able to remove the empty folders. Thanks for your help!

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Answer 3

Jun 30, 2021 11:31 AM in response to rkaufmann87

Thanks, AppCleaner got rid of the applications. The weird thing is the empty folders are still in my application folder. And I can't trash them. I put them in the trash and they disappear for a second and then reappear. The folders are empty but I would love for them to go away. Any thoughts?

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Answer 4

rkaufmann87

Level 10

148,440 points

Jun 30, 2021 11:38 AM in response to mvo0iQk,bcvz xawRbhcvxku.

Did you happen to look over the article I added to my original post. It may offer some clues.

BTW, most experienced users on these forums advise users to never install WD's utilities, they are at best worthless.

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Answer 5

Jun 30, 2021 11:40 AM in response to rkaufmann87

yes I looked over the article and removed those files it suggested. But still I can't trash the empty folders.

I don't remember installing any utilities, I feel like they just automatically installed. I will never even use WD products again.

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Answer 6

rkaufmann87

Level 10

148,440 points

Jun 30, 2021 11:45 AM in response to mvo0iQk,bcvz xawRbhcvxku.

I am not a WD fan either. Their HD's are fine, however their enclosures and software are nothing but problems.

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Answer 7

rkaufmann87

Level 10

148,440 points

Jun 30, 2021 1:00 PM in response to mvo0iQk,bcvz xawRbhcvxku.

Your welcome.

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WD discovery application won't uninstall

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