You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Security Update 2021-003 Catalina

When I try to manually install this security update I get a message: An internet connection is required to install macOS. Connect to the internet and try again.

This message occurs even while I'm connected to the internet. The message appears if I'm connected via wifi and ethernet.

macOS Catalina version 10.15.7

MacBook Pro 16-inch, 2019

2.4 GHz 8-Core Intel Corre i9

64 GB 2667 MHz DDR4

Intel UHD Graphics 630 1536 MB

MacBook Pro 16″, macOS 10.15

Posted on Jun 30, 2021 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2021 1:28 PM

Hello, ElginLochNess.


It sounds like something is confusing the OS.


Reboot your computer and see if the problem goes away.


If that doesn't fix the issue, see if the problem still happens in Safe mode (hold the shift key down at startup).

It takes longer to safe boot so be patient.

How to use safe mode on your Mac - Apple Support 


Can you get the update installed while in Safe mode? 

Exit safe mode by restarting your Mac normally and re-evaluate the issue again after a normal reboot.

3 replies
Question marked as Top-ranking reply

Jun 30, 2021 1:28 PM in response to ElginLochNess

Hello, ElginLochNess.


It sounds like something is confusing the OS.


Reboot your computer and see if the problem goes away.


If that doesn't fix the issue, see if the problem still happens in Safe mode (hold the shift key down at startup).

It takes longer to safe boot so be patient.

How to use safe mode on your Mac - Apple Support 


Can you get the update installed while in Safe mode? 

Exit safe mode by restarting your Mac normally and re-evaluate the issue again after a normal reboot.

Security Update 2021-003 Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.