Airpods Pro No Spatial Audio

I just got a shiny new pair of AirPods Pro today and in neither the control centre or settings is there an option for spatial audio.

Why?!?? Details Below.


Phone -

iPhone 11, running 14.6


Airpods -

Model number, A2084

Version, 2D27


Posted on Jun 30, 2021 7:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2021 7:19 PM

Latest firmware is 3E751

Try updating your firmware


Also:

Turn on spatial audio

  1. Go to Settings > Bluetooth.
  2. Find your AirPods Pro or AirPods Max in the list (for example, "John's AirPods"). 
  3. Tap the Info button  next to your AirPods.
  4. Turn on Spatial Audio.

To listen to a demonstration of spatial audio, tap See & Hear How It Works. You can switch from stereo audio to spatial audio to hear the difference between them

https://support.apple.com/en-us/HT211775

5 replies
Question marked as Top-ranking reply

Jun 30, 2021 7:19 PM in response to dempsey274

Latest firmware is 3E751

Try updating your firmware


Also:

Turn on spatial audio

  1. Go to Settings > Bluetooth.
  2. Find your AirPods Pro or AirPods Max in the list (for example, "John's AirPods"). 
  3. Tap the Info button  next to your AirPods.
  4. Turn on Spatial Audio.

To listen to a demonstration of spatial audio, tap See & Hear How It Works. You can switch from stereo audio to spatial audio to hear the difference between them

https://support.apple.com/en-us/HT211775

Jun 30, 2021 8:26 PM in response to dempsey274

There is no official Apple directions to update firmware.

What has worked for me is this:

Connect iPhone to WiFi and a charger.

Connect the Airpods to the phone, play something for over a minute.

Connect the case to a charger. place the Airpods in the case next to the phone.

Go do something else for over 20 minutes.


Firmware is shown when connected to phone.

settings-general-about-Airpods

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpods Pro No Spatial Audio

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.