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Lock sign on MacBook Pro

When I do this, it turns on and the Apple appears, but when I don’t let go of the key, it turns off again. I have waited with my finger on the key for a full 60 seconds and no utility screen. Any idea what’s going on?


I tried doing it the old way too, with Command R, and this pops up, but I don’t know the password. Tried the one I use to log into the computer and tried the Apple ID password. Neither works.




[Re-Titled by Moderator]

Posted on Jul 1, 2021 9:17 AM

Reply
Question marked as Best reply

Posted on Jul 1, 2021 9:35 AM

Tmloughr Said:

"Not working!: When I do this, it turns on and the Apple appears, but when I don’t let go of the key, it turns off again. I have waited with my finger on the key for a full 60 seconds and no utility screen. Any idea what’s going on? I tried doing it the old way too, with Command R, and this pops up, but I don’t know the password. Tried the one I use to log into the computer and tried the Apple ID password. Neither works."

-------


See the Following:

  1. Go Here: If your Mac doesn't Start Up all the Way - Apple Support
  2. Scroll to: Lock icon
  3. As it reads: "If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue."
1 reply
Question marked as Best reply

Jul 1, 2021 9:35 AM in response to Tmloughr

Tmloughr Said:

"Not working!: When I do this, it turns on and the Apple appears, but when I don’t let go of the key, it turns off again. I have waited with my finger on the key for a full 60 seconds and no utility screen. Any idea what’s going on? I tried doing it the old way too, with Command R, and this pops up, but I don’t know the password. Tried the one I use to log into the computer and tried the Apple ID password. Neither works."

-------


See the Following:

  1. Go Here: If your Mac doesn't Start Up all the Way - Apple Support
  2. Scroll to: Lock icon
  3. As it reads: "If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue."

Lock sign on MacBook Pro

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