Prepping Macbook to hand in for repair - Advice

Hello All


I'll be handing in my MacBook to a an iStore (an Apple Premium Reseller here in the UK) to have its keyboard repaired. However, I've been getting a bit anxious about prepping it before handing it in from both a data security and safety point of view.


I was just wondering what people suggest I should do before handing it in? Most stuff I have found online have concentrated on making backups (already done) but not so much on securing your personal data, passwords, login details, access to online accounts, etc. So any advice or checklists anyone would have would be very much appreciated.


So far I've:


1) Done a Time Machine Backup.

2) Manually removed all documents and personal files.

3) Deleted Apple Pay cards.


Mainly looking for ways I can:


1) Remove access to online accounts.

2) Delete saved passwords from only the MacBook (keep access on other Apple devices)

3) Prevent access to Apple Account and Wallet.

4) Anything other precautions advised.

Posted on Jul 1, 2021 12:49 PM

Reply

Similar questions

1 reply

Jul 1, 2021 1:02 PM in response to FX102

For details:


Get your Mac ready for service

https://support.apple.com/en-us/HT209095


Quote:

Get ready for service

Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn’t responsible for lost data.

https://support.apple.com/en-in/mac/repair/service


Use FileVault to encrypt the startup disk on your Mac

https://support.apple.com/en-in/HT204837

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Prepping Macbook to hand in for repair - Advice

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.